PRIVACY POLICY:

This Privacy Policy explains how Easy Grow, operated by Thanigai Estates (“Company”, “We”, “Us”, “Our”), collects, uses, stores, and protects personal information of users (“You”, “Your”).

By accessing or using the Easy Grow website or mobile application (easygrow.firm.in), you expressly consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy and applicable laws.

Last Updated: January 25, 2026

1. Information We Collect

A. Personal Information

We may collect:

  • Full name
  • Phone number
  • Email address
  • Residential address
  • Date of birth
  • Identity details (for verification, if required)
  • Communication preferences
B. Payment Information (Processed via Razorpay)

Payments on Easy Grow are processed through Razorpay, an RBI-authorized and PCI-DSS compliant payment gateway. Razorpay may collect:

  • UPI ID
  • Bank or card identifiers (masked/tokenized)
  • Payment method type
  • Transaction amount, date, and status

🫰 We do NOT store:

  • Card numbers
  • CVV
  • UPI PIN
  • Complete bank account details

All sensitive payment credentials are handled only by Razorpay in accordance with RBI regulations.

C. Automatically Collected Information
  • IP address
  • Device and browser information
  • Operating system
  • Session logs
  • Usage statistics
D. Documents Provided by You

If required:

  • Identity or address proof
  • Property-related documents
  • Other verification documents

These are collected strictly for verification, record-keeping, and legal compliance.

2. How We Use Your Information

We use your information to:

  • Verify identity and eligibility
  • Enable property booking and instalment payments
  • Process transactions securely
  • Maintain transaction and account records
  • Provide customer support
  • Send confirmations, receipts, and important notices
  • Improve platform security and performance
  • Comply with legal and regulatory obligations

🫰 We do not sell, rent, or trade personal information.

3. Payment Processing & Third-Party Services

All payment transactions are processed through Razorpay.

Razorpay’s handling of data is governed by its own Privacy Policy and RBI norms.

Easy Grow does not control or store sensitive payment information.

4. Sharing of Information

We may share information only with:

A. Payment Processors

Razorpay, for transaction processing, compliance, and fraud prevention

B. Legal & Regulatory Authorities

When required by law, court orders, or government agencies

C. Internal Authorized Teams

For customer support, verification, and documentation

D. Service Providers
  • SMS and email service providers
  • Cloud hosting providers
  • Analytics tools (if enabled)

All service providers are bound by confidentiality obligations.

5. Data Security

We implement reasonable and industry-standard safeguards, including:

  • SSL/TLS encryption
  • Secure access controls
  • Restricted employee access
  • Encrypted storage systems

While we strive to protect your data, no system is completely secure. Users are responsible for safeguarding their login credentials.

6. User Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion (subject to legal retention requirements)
  • Withdraw consent for non-essential communications

📧 Email: support@easygrow.firm.in

7. Data Retention

We retain information only as long as required for:

  • Legal and regulatory compliance
  • Accounting and audit purposes
  • Completion of property transactions

Data is securely deleted when no longer required.

8. Cookies & Tracking Technologies

We may use cookies and similar technologies to enhance user experience and analyze platform usage. You may disable cookies through your browser settings; however, some features may not function properly.

9. External Links

Our Platform may contain links to third-party websites. We are not responsible for their privacy practices or content. Users should review third-party policies independently.

10. Children’s Privacy

Easy Grow is intended for individuals 18 years of age or older. We do not knowingly collect personal data from minors.

11. Changes to This Policy

We may update this Privacy Policy periodically. Revised versions will be posted with an updated effective date. Continued use of the Platform indicates acceptance of the updated Policy.

12. Contact & Grievance Information

For questions, concerns, or data-related requests, please contact:

Thanigai Estates

📧 Email: support@easygrow.firm.in

📞 Phone: +91 91590 91591

📍 Address: FIRST FLOOR, 145, PATEL ROAD, PERAMBUR,
CHENNAI, TAMIL NADU – 600011